More space and safety on holiday

Current information about Covid-19

We hope you will enjoy a fantastic winter holiday with us, despite the current exceptional circumstances. The health of our guests and our employees is our top priority. Hotel Auriga offers you a sheltered setting and plenty of space for a healthy and safe holiday. We, the Strolz family and the entire team, are looking forward to making your stay in our hotel a carefree one. To make this possible, we have summarized the most important information for you here.

Relaxed booking thanks to free COVID-19 cancellation insurance

  • The state of Vorarlberg has taken out COVID-19 cancellation insurance for all guest bookings in the winter season 2020-21, putting your mind at ease when booking your winter holiday. This insurance automatically applies for all existing and future bookings in winter season 2020-21.
  • This precisely means for you that your holiday is insured both in the case of contracting COVID-19, and in the case that you and your family members in the joint household have to quarantine as mandated by the authorities.
  • Here you can find all the information about the COVID-19 cancellation insurance.

 

GENERAL INFORMATION: HYGIENE AND SAFETY

Our answer to Corona is a top hygiene concept that ensures enhanced safety and wellbeing for our guests and employees.

What is special about the hygiene concept of Hotel Auriga?

  • Cleaning and hygiene processes are displayed digitally.
  • Digital support during ongoing operations ensures clearly defined hygiene and disinfection processes.
  • Therefore, cleaning and hygiene processes can be safely planned and executed, optimised and documented.
  • Hygiene standards can be maintained consistently and with high quality.
  • Both the extensive hygiene concept and the cleaning and disinfection plan can be quickly and individually adapted.
  • Reporting, monitoring and communication take place in real time.

 

What special cleaning methods are used at Hotel Auriga?

  • We use the cold atomisation system for room disinfection of the individual rooms and apartments, as well as the entire hotel.
  • The rooms are disinfected in an eco-friendly and effective manner after each guest with a cold atomiser. These are also used in the medical field for room, air and surface disinfection.


Additional hygiene measures:

  • Regular training of employees by external hygiene experts to optimise the hygiene and disinfection processes in all hotel areas as well as staff hygiene.
  • Hygiene: all areas are disinfected during daily cleaning.
  • Rooms: disinfectants are in the rooms.
  • Our employees: all employees are regularly and extensively trained in current hygiene and safety measures against COVID-19. Furthermore, our employees are tested for Corona virus at regular intervals.
  • Ventilation system: the ventilation system is equipped with brand-new ventilation filters and provides fresh air.
  • Plenty of space in our hotel: in general our hotel is very spacious, and the space available is very large in relation to the number of guests. The hotel has space for 100 guests in many areas, although the maximum bed capacity is 64. The Hotel restaurant, lobby, bar, the spa and children’s play area as well as relaxation areas offer enough space for everyone.
  • Plenty of space outside: the Cross Country ski-trail and winter footpaths begin directly at the hotel door. You can also spend your holiday with your dog. There are numerous paths for walking in the immediate vicinity.
  • Hygiene: all areas are disinfected during daily cleaning.
  • Rooms: there is disinfectant in every room.
  • Our employees: all our employees receive regular, comprehensive and up-to-date training on hygiene and protective measures against Covid-19. Our employees are also tested for corona virus at regular intervals.
  • Fresh air: all our ventilation systems are currently equipped with brand new ventilation filters.
  • Safety distance: For the safety of all guests and employees, we generally ask you to keep the required minimum distance of 1 metre from other guests and employees.
  • Mouth and nose protection (as of 14.09.2020): from September 14th guests and employees must wear mouth and nose protection in closed rooms in the following areas: in the generally accessible areas such as the lobby, reception or restaurant on the way to the table, in the spa area (except for wet rooms such as showers and the swimming pool) and in the fitness room (except when exercising). Our welcome gift: all guests receive tube towels as a welcome gift, which can also be worn as mouth-nose protection.
  • Better cancellation conditions: Hotel Auriga is a Premium Partner of Amex and can therefore offer better cancellation conditions than other credit card providers.
  • General information: Please also note the currently valid entry regulations and hygiene guidelines of the province of Vorarlberg.

 

ARRIVAL: COMFORTABLE AND SAFE

  • Arrival by car: You can comfortably travel by car. An underground parking space is included for guests of the hotel and apartment house. So you can drive comfortably and directly to us by car. The underground car park is located directly under the hotel and the apartment house.
  • Arrival by plane: If you are travelling by plane, a safe transfer is also provided: the Arlberg Express shuttle service will bring you safely from Zurich to Lech and back again. We will be happy to organise this for you.
    If you are landing at one of the nearby airports such as Memmingen, Munich, Friedrichshafen or Altenrhein, you can use the taxi service between the various airports and the Arlberg.

More space on holiday

  • Lots of rooms and space in our house: our hotel is generally dimensioned very generously with a lot of room in relation to the number of guests. Thereby, our house offers space for 100 guests in many areas even though the maximum bed capacity is 64. Hotel restaurant, lobby, bar, the spa and children’s play area, and rest zones grand more space for everyone.
  • Lots of room and space outside the door: the cross-country ski run and winter hiking trails start directly outside the hotel door. You can also spend a care-free holiday with dog with us. Find numerous paths for walks in close proximity.

 

RESTAURANT: CAREFREE RELAXATION

  • Plenty of space: Our restaurant has 100 seats, but we only have 64 beds in the whole hotel. Therefore, there is enough space for everyone in the restaurant.
  • Sufficient distance: The tables in our restaurant generally have sufficient distance between them. This ensures your privacy, and that sufficient distance can be maintained.
  • Your own table: Our guests get a table reserved for them for their entire, i.e. you sit at the same table for all meals – breakfast and dinner.

 

WELLNESS & SPA: LOTS OF SPACE TO FEEL GOOD

  • Large spa area: Our hotel has one of the largest hotel spa areas in Lech.
  • Plenty of space to relax at a distance: with 40 loungers, the spa area offers enough space for all guests. Please keep a minimum distance of 1 metre in the entire spa area.
  • Hygiene: The spa area is of course regularly and thoroughly disinfected.

 

WINTER VACATION: SKI SAFELY AND ENJOY

  • Size and vastness of the ski area: Our hotel is located in the middle of Austria’s largest connected ski area. “Ski Arlberg” combines the ski resorts Anton/St. Christoph/Stuben/Lech/Zürs/Warth/Schröcken. There are 303 kilometres of slopes and 200 kilometres of ski routes available for skiing and snowboarding. The slopes are mostly wide and spacious. Thus winter sportsmen are optimally distributed across the whole skiing area. You can find all the current information about Corona regulations in the skiing region of ‘Ski Arlberg’ here.
  • Safe trip to the ski area: As our house is only 3 minutes’ walk from the ski area, you can reach the ski area without the ski bus.
  • Ski rental: We work together closely with the Lech ski school and the Strolz sports and fashion house. We recommend reserving your desired equipment online in advance and using the ski rental shops’ delivery services. Please inform yourself of further hygiene measures directly on the providers’ websites: www.strolz.at/rent-a-ski/en, www.skischule-lech.com/en, www.sportalp.at/rental/en
  • Ski school: The ski schools are also already working on the implementation of hygiene guidelines to ensure a safe winter season 2020/21. In addition to keeping distance and wearing mouth-and-nose protection, this includes, for example, a staggered course start to reduce the number of people at the meeting point. You can find further information at: www.skischule-lech.com/en.
  • More than skiing: you can enjoy the winter directly outside the hotel with winter or snowshoe hiking, ski mountaineering, horse-drawn sleigh rides, and more. Here you can find more information about the winter holiday beyond the slope.