The well-informed team of the Hotel Auriga is naturally at your disposal around the clock with information and suggestions. If you’d rather read up yourself on the services, offers and house rules of your hotel in Lech, the following alphabetised list is just what you’re looking for. Please do not hesitate to approach your hosts and their employees with any concern you might have: and your wishes will gladly be fulfilled.
In order to guarantee your reservation, we ask for a deposit of 35% of the booked arrangement price by bank transfer or credit card such as Mastercard or Visa. Special services settled by credit card are billed an extra 3%. We accept EC and cash card.
Apartment price information
The prices are per day for 4-person occupation (or 6 persons in apartment C). They include the daily cleaning of the apartment and free use of the spa area. € 80 per day are billed for each additional person. One underground parking space is included. For dogs, we bill € 20 per day and dog without food. The local visitor tax (€ 2.40 per person and day) is not included in the price and will be billed separately. Children under the age of 15 are exempt from the visitor tax.
Furnishing rooms and suites
All rooms and suites are furnished with bathroom, mostly separate WC, flat-screen satellite-TV, minibar, safe, phone, and hairdryer.
Your room is available to you from 3 pm on the day of your arrival. If you arrive after 7 pm, please notify the reception team. On the day of your departure, your room is available to you until 10.30 am.
We provide a perfectly trained employee upon request, with care agreements for hours at a time or full days, around the clock. Please make your appointment at reception. Cost: from € 15 per hour/child, from € 5 per hour for every additional child. We bill a night premium of € 20 per hour from midnight. Prices are subject to change.
The playroom in the basement of the apartment house is available to you and your children every day from 7 am to 10 pm. Please look after your children yourself as there is not supervision by hotel staff. Please leave the playroom behind the way you found it, thank you.
Dogs aren’t just allowed at Hotel Auriga, they’re welcome. Please note that dogs cannot be brought to the restaurant and the spa area. We bill € 20 per day without food for your companion.
Massages and treatments
Please confer with reception about your corresponding dates of choice.
Please use your room bar! Room service refills it every day.
Please also understand that the fridge may only be used for drinks purchased by the hotel.
Lunch and dinner
Lunch is served in the cosy fireplace snuggery from 12 am to 2 pm. A dinner table in the dining hall is reserved for you between 7-8.30 pm. You, as our guest, determine the elegant atmosphere of your house. We thus ask you to contribute by wearing appropriate clothes. The half-board will not be reimbursed if you choose not to take advantage of it.
Price information for rooms and suites
The prices are per person and day, include the room with breakfast buffet and 6-course dinner menu, free use of the spa area, one underground parking space as possible fees. The local visitor tax (€ 2.40 per person and day) is not included in the price and will be billed separately. Children under the age of 15 are exempt from the visitor tax. We offer discounts for children staying in their parents’ room per enquiry.
All rooms are non-smoking. We therefore ask you to go onto the balcony if you want to smoke. Ashtrays are available.
The Auriga restaurant is open every day from 7-10 pm to house guests and eternal guests.
We ask external guests to book tables. We also serve smaller meals and special children’s menus.
Travel cancellation insurance
Unpredictable events can happen every now and then. It’s a pity if you can’t spend your planned holiday at Hotel Auriga. Still, rooms would remain vacant even though other guests would’ve liked to come. Take precaution by benefiting from the Hotelstorno PLUS travel cancellation insurance. This insurance package also includes curtailment of travel or involuntary holiday extension.
Hotel Auriga is only liable for objects of values or money deposited in the office, but not for the deposit in your room safe.
Ski pass service
You can comfortably purchase the Arlberg ski pass (valid for the ski regions Lech, Zürs, Stuben, St. Christoph, St. Anton, Warth and Schröcken) without the annoyance of queuing at the Auriga reception. Please note that the ski pass has to be paid upon pick-up at reception (cash, EC and cash card, Mastercard, Visa). A deposit fee of € 5 is charged for the Arlberg Card. You can purchase the Arlberg Safety Card (ASC) allowing you to claim refund of rescue costs (rescue sled or helicopter) in case of accidents on your ski holiday when buying your ski pass.
Our ski room is open to you for storing your ski boots and skis.
Please note that the stairwell and rooms mustn’t be entered with ski boots.
Ski rental and ski service
There’s no rental in the hotel itself. Please use the ski service at Ski rental Strolz, Sportalpen or Pfefferkorn.
Terms of cancellation
In case of cancellation up to 3 months before the appointed day of arrival, the contract may be terminated on both sides without any cancellation fees. A cancellation fee of 40% of the total arrangement price has to be paid for cancellation as of 1 month before the appointed day of arrival. Cancellations by 1 week before the appointed day of arrival are liable of cancellation fees of 70% of the entire arrangement price with a 90% fee of the arrangement price within the last week before the day of arrival. In case of short-term cancellation or premature departure, 100% of the room price is billed.
The Hotel Auriga taxi partners (Arlberg Express and MTL Service) safely and comfortably transport you from your place of arrival to the hotel and back upon your departure. Please let us know whether you want to use a taxi service when making your reservation.
Your car rests safe and dry in the Auriga’s underground parking facility. The underground parking space is already included in the room price for hotel and apartment guests.
You can use the in-house laundry service for a small fee allowing you to bring less luggage and/or have clean laundry in your suitcase when you depart.
Spa, sauna, relaxation room and fitness area are open every day to teenagers from the age of 16 and adults. Children can use the pool under parental supervision. The pool is open from 7 am to 7 pm, the sauna area from 3.30-7 pm.
Dogs may not be brought to the spa area.
Spa area lockers
Lockers for your attire, objects of valuable etc. are freely available for you in the sauna area. You need a 1-Euro coin to lock up, which you get back when opening the locker again.
Powerful WLAN is available to you in the hotel lobby, in all rooms and apartments. Internet use is free!
You can order your daily newspaper of choice at the Auriga reception upon arrival. If available, it will be delivered to your room or table.